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Andriy
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January 7, 2015 at 1:36 pm
I have the beta stuff installed on EE4 and wanted to test the scanning function.
Picked up a Bluetooth scanner and everything is configured correctly.
When i print out the ticket and try to scan the barcode on the ticket nothings happens. It’s as though the scanner is not seeing that barcode as barcode. It’s scanning everything also including similar barcodes from boxes..etc.. but not EE one.. anyone has any ideas?
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Josh
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January 7, 2015 at 4:02 pm
Hi Andriy,
Before you started scanning tickets, did you go to the Barcode scanner page in the admin and select an event?
Along with that, can you let me know which shortcode you have for the barcode? Is it something like:
[BARCODE_* w=2 h=70 fsize=18 bgcolor=#ffffff color=#000000] or
[BARCODE_* generate_for=short_code] ?
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Andriy
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January 8, 2015 at 8:15 am
Yes bar code is like the first example you have.. and yes i have everything setup correctly.
What i am saying is that the barcode scanner does not event want to scan your barcode although its scanning everything also i try. Just not the barcode from EE4 ticket.
I can send you a video of what i mean. It seems as the code that was printed on the ticket is not valid because scanner works fine on every other barcode even ones that look similar from that of EE4
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Josh
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January 8, 2015 at 8:39 am
Hi there,
When you print the ticket, can you try scaling it to larger size to see if that works?
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Andriy
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January 8, 2015 at 8:42 am
I will but i feel like that’s not going to help as i am able to scan super tiny barcodes from other things.. I will let you know
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Andriy
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January 8, 2015 at 8:44 am
Ok its got to be something on the generation of the barcode. I retyped registration code into this website and printed it and scanned it and it worked but your barcode image doesn’t work.
http://www.barcodesinc.com/generator/image.php?code=416-86-2-73e90c-1&style=197&type=C128B&width=271&height=50&xres=1&font=3
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Josh
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January 8, 2015 at 11:53 am
Hi Andriy,
There are different types of barcodes, and your scanner may not be able to read some of them. The URL of the ticket link you can scan indicates that it’s a C128B barcode type. The default barcode type that the library we use generates is a code93 barcode type.
You can change the barcode on the ticket to use a code128 barcode type by changing the shortcode to be:
[BARCODE_* type=code128]
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