Support

Home Forums Event Espresso Premium Saving custom questions

Saving custom questions

Posted: June 17, 2014 at 8:35 am

Viewing 7 reply threads


Alden Robinson

June 17, 2014 at 8:35 am

I created a custom question, to be viewed by admins only, asking whether a ticket is a comp ticket or not. It shows up fine when I go to add an attendee from the attendeeds page. However, even when I check the “comp” checkbox, the value does not get saved, and when I export or view the attendee later, the box is not checked.

Is this a bug? Or is there something I can do differently? Basically, I want to be able to sort the exported data for our staff to determine who is a comp ticket and who isn’t.

Thanks!


Alden Robinson

June 17, 2014 at 8:59 am

Sorry, I should mention I’m using EE Version 3.1.36.5.P and WP 3.9.1.


Lorenzo Orlando Caum

  • Support Staff

June 17, 2014 at 11:30 am

Hi Alden, are you able to change the option when viewing a specific attendee registration?


Lorenzo


Alden Robinson

June 17, 2014 at 12:04 pm

I can change the option after the attendee is added, if I click on that attendee and edit the reg. Any way to get it working on the initial entry though?


Lorenzo Orlando Caum

  • Support Staff

June 17, 2014 at 1:56 pm

It looks like this is being affected by the admin only rule. The good news is I have a workaround in mind.

Disable the admin only option. Then inspect the question on the single event page and you’ll see a CSS id or class associated. You can then link this to display none which will hide it from the event registration form on the front end.

#nameofCSSid {display:none;}

or

.nameofCSSclass {display:none;}

The CSS can go into your child theme’s stylesheet or a plugin like My Custom CSS. Note, the examples above won’t work as is. You’ll need to use Chrome Developer Tools or Firebug to get the unique CSS id or class and then use a display none with it.


Lorenzo


Tony

  • Support Staff

June 18, 2014 at 6:28 am

Just to add 3.1.37.B has been released within the Pre-Release Channel which includes a fix for this.

This version is currently under testing by ourselves but is available for users to try if they would like.

Be sure to create a Full Site Back-up before installing this version (just as a precaution)

This version will allow you to add the attendees with no modifications to the admin question.

If you prefer to wait until this version is considered stable and release by ourselves the workaround @Lorenzo provided will also work.


Alden Robinson

June 19, 2014 at 8:17 am

Hiding the question from the front end with CSS worked. Thanks guys!


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 8:51 am

Thanks for confirming! A fix for the admin rule issue will be included in the next release of EE3.


Lorenzo

Viewing 7 reply threads

The support post ‘Saving custom questions’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso