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Sales Tax / VAT not adding on

Posted: September 2, 2016 at 4:07 am


kdastgir

September 2, 2016 at 4:07 am

Hi,

For some reason VAT is not being added onto the price of our events. In the pricing section a 20% sales tax is showing, however on the invoices and receipts VAT is being shown as £0.00

Any help where I am going wrong would be much appreciated.

Thanks


Josh

  • Support Staff

September 2, 2016 at 8:44 am

Hi there,

Can you post a link to the event so we can investigate further?


kdastgir

September 2, 2016 at 8:53 am

Sure, no problem. If you click on “Find Dates” and select a course and fill our the registration from you will see at this stage no VAT is displayed. If you carry on and select Invoice you will at this stage see no VAT being applied.

http://kashikotest.co.uk/nilctest2/course/microsoft-project-2016-test/

This is a test event so feel free to register, etc.


kdastgir

September 5, 2016 at 4:48 am

Hello, just wanted to see if there was any update on this please?


kdastgir

September 5, 2016 at 6:58 am

Just to update, I have now resolved this. Just realized the checkbox to make this ticket taxable was not checked.

Thanks

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