Support

August 29, 2018 at 5:23 am

Hi Ian,

Is it possible for event producers to see their sales figures on a per-event basis without them being visible to the public?

Do you mean on the front end? If so that’s not something we currently have with EE.

You could setup a role so those ‘Event Producers’ can log into the admin and only view events they are assigned as the author, but it depends if you want those users logging into the admin (your user role can be set to only have access to EE in the admin).

Can we send sales reports automatically to individual event producers?

Not currently, EE was designed to for an organization to manage their events, it can be used to create individual event managers using capabilities, but it doesn’t break those all down into individual reports etc.

September 5, 2018 at 10:19 am

Thanks for that. I’m not completely sure what you mean in their first
answer?

What I meant above is you could create user accounts that only have access to event that they are set as the author on in the admin, so your event admins could log in and view their registrations on the events, however, that doesn’t appear to be what you need.

In the last version of EE you could see (publicly) how many tickets were
left, but not how many were sold. Is it still possible to do that?

The problem we are having is that visiting companies are (understandably) not wanting their sales publicly visible. The ‘tickets remaining’ is fine as
no-one know the capacity/sold etc. Is this possible on this version?

So you mean here? – http://take.ms/Vwoxn

If so you can hide those field using CSS if that will work?

September 20, 2018 at 1:34 pm

I’m not sure I understand the question, can you please rephrase?

If you link me to an event I can give you some CSS that will hide the fields you are trying to remove.

September 26, 2018 at 1:54 pm

oh, sorry, I understand now.

Go to Event Espresso -> Events -> Templates

At the bottom of the page you’ll have a ‘Ticket Selector Template Settings’ section.

Set ‘Show Ticket Sale Info?’ to Yes and save, that will enable the details shown in my screenshot.

Then add this:

th.tckt-slctr-tkt-details-this-ticket-sold-th, td[data-th="Sold"], 
th.tckt-slctr-tkt-details-total-tickets-sold-th, td[data-th="Total Sold"], 
th.tckt-slctr-tkt-details-total-tickets-left-th, td[data-th="Total Spaces Left"] {
    display: none;
}

To Dashboard -> Appearance -> Customize -> Additional CSS.

That will hide the ‘Sold’, ‘Total Sold’ and ‘Total Spaces Remaining’ fields from view.