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SagePay Opayo URL updates

Posted: May 3, 2024 at 4:45 am


Andrew Knutt

May 3, 2024 at 4:45 am

Re discussion at: https://eventespresso.com/topic/update-of-sagepay-urls-to-opayo/

Is there an update on this matter – I ask as when I log into Opaya its says:

‘Have you updated the URLs you use for your transactions and reporting? If not, we’re extending this deadline for you until 31 May 2024. For more info, check out the developer hub”

Another reason is that we have recently experienced a customer who bought tickets using SagePay and EE says successful transaction but customer says money hasn’t gone out her bank, and I can confirm that Opayo have no record of the transaction. Is this an URL issus?

Any updates would be useful.


Sam

  • Support Staff

May 3, 2024 at 5:15 am

Hi Andrew,

Sorry for the issue you are facing.

Can you please make sure that you are using the latest version of the SagePay plugin (v1.1.7.p)?


Andrew Knutt

May 4, 2024 at 4:01 am

Yes we are using Version 1.1.7.p


Sam

  • Support Staff

May 7, 2024 at 7:09 am

Hi Andrew,

Sorry for the late reply. I’ve discussed with our developers about the above and this issue has already been fixed and queued for review and will be pushed an update ASAP.

Thank you for your patience.

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