Home Forums Roles and Permissions Add-ons (EE3) roles & Permissions, the options aren't showing up in the dashboard

roles & Permissions, the options aren't showing up in the dashboard

Posted: July 2, 2012 at 3:26 am


July 2, 2012 at 3:26 am

I have looked at the documentation and there is nothing for this addon it seems.
I went to the add on section of this website and looking at the screenshot I can see where the options should be but my options stop at the red line for help.
I have purchased the basic & Pro and both are activated in my plugins on my site.
Any ideas?


July 2, 2012 at 3:38 am

also, I have tried the options in the other thread, have ticked every option for admin roles and also added the new one espresso_permissions_user_groups() i have logged in and out. I was sure to activate the basic before the pro of the R&P, logged out and in again. I am using it on a single site, no R&P menu showing under Espresso options.


July 2, 2012 at 5:59 am

further to last, I have just gone into the “settings” on the basic plugin and it wouldn’t let me, I got a white screen with a message saying I don’t have access privileges. I am signed in as admin with everything possible ticked and I even added the espresso_permissions_user_groups.

Are there more permissions I have to add to have permission and then see the missing menus for roles & permissions.

Hanging out to hear from you.


  • Support Staff

July 2, 2012 at 1:16 pm

No, but it doesn’t sound like something is working correctly. Start with deactivating the PRO add-on and then verify that the admin has the edit_roles cap checked off. Then save.


July 2, 2012 at 2:30 pm

thanks. I deactivated the PRO and even deleted it.
Admin has edit_roles cap checked off. Everybox available is ticked off.
Saved/Updated. Logged out, logged in, still nothing.
Went to plugins and deactivated the basic Permissions plug in, reactivated and tried going to Plug in settings and got this message:
You do not have sufficient permissions to access this page.

What now Josh? This will make or break my project at the moment, I’m getting desperate (and I’m in Australia so running out of time)


July 2, 2012 at 2:53 pm

I have now gone to one of my test sites, clean.
a. installed wordpress
b. installed/activated epresso events plugin
c. installed/activated espresso members
d. installed/activated espresso basic permissions
tried to go into settings for the plugin and received “You do not have sufficient permission to access this page” error. I am the only user and logged in as administrator. as a clean copy I can’t see where to even check the user roles.
Please please please help!


July 2, 2012 at 3:03 pm

If I purchase a support call and you can’t get it going either, can I get a refund on both the support and the plugin?

Chris Reynolds

  • Support Staff

July 2, 2012 at 4:01 pm

This may be a dumb question but what version of EE do you have active?


July 2, 2012 at 4:43 pm

Version 3.1.21.P | By Seth Shoultes | Visit plugin site

(no such thing as a dumb question)


  • Support Staff

July 2, 2012 at 4:47 pm

Hi Selina,

Chris’ question was worth asking then. The current roles and permissions add-ons are compatible only with Event Espresso 3.1.24.P and higher.


July 2, 2012 at 4:50 pm

Thank you so much. I thought the updates auto-updated because my page didn’t tell me there was an update available. I will look to do this manually in future.
Again, THANK YOU THANK YOU. Once this site stops costing me money and I actually make some I will upgrade to business.


  • Support Staff

July 2, 2012 at 4:51 pm

Auto update notifications were added in version 3.1.24.P as well.


July 2, 2012 at 4:56 pm

Yeah!!!!! It’s there.

The support post ‘roles & Permissions, the options aren't showing up in the dashboard’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso