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Robot Registrations getting through

Posted: January 22, 2017 at 4:38 pm

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EastBayDev

January 22, 2017 at 4:38 pm

Hello,

We have a large number of bot registrations despite the re-captcha. Re-captcha is set-up and appears to be working fine. However, the bots are still getting through. I installed the Blackhole for Bad Bots plugin, but it’s not helping either.

https://ebwn.org/upcoming-events/?ee=52

We are using Event Espresso Version 3.1.37.11.P

Please advise.


Seth Shoultes

  • Support Staff

January 23, 2017 at 12:05 pm

Hi there,

That’s strange. It’s possible the bots have found a way to bypass the Recpathca. Sometimes it takes the Recaptcha system a few days to create a new algorithm to prevent bypassing the checks. Do you happen to know when this started?


EastBayDev

January 23, 2017 at 1:01 pm

It started in November. In December I replaced the ReCaptcha hoping that would help. I installed Blackhole for Bad Bots on Friday. Saturday, I had five bot registrations.


Josh

  • Support Staff

January 23, 2017 at 2:54 pm

Hi there,

Can you check with your host to see if they can enable ModSecurity on your server?

https://eventespresso.com/2012/08/protecting-your-events-against-spam/

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