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Return of: A valid ticket could not be retrieved for the event.

Posted: September 21, 2020 at 11:59 am


ICLE

September 21, 2020 at 11:59 am

As featured in the following report in 2017:
https://eventespresso.com/topic/a-valid-ticket-could-not-be-retrieved-for-the-event/

At one point you advise resetting the order of tickets to fix the error. We have tried that and it worked to fix that one event, however we are using EE version 4.10.6.p with WP 5.5.1

According to the other thread, the error was fixed in EE version 4.9.31 p

Please advise, and thanks.


Tony

  • Support Staff

September 22, 2020 at 9:18 am

Hi there,

Can you post a screenshot of your specific event/ticket set up so I can try to reproduce this?

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Updated by  Tony 1 month ago ago

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