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Retention User Info

Posted: January 7, 2019 at 3:43 pm


January 7, 2019 at 3:43 pm

We would like to improve the user experience in EE4. Currently, a user may choose to enroll in multiple events and since we work with kid’s events, the participant and the user are typically different names. We use registration forms to have parents complete the actual participant info. However, if a parent wishes to enroll multiple children in a single or multiple events, they must complete the same user information multiple times. Ideally, it would be best for the first registration form to hold data that is automatically poplulated to the second form. For example, parent name/address, etc. should be automatically populated to all forms in that registration. Not sure if this is very clear but would appreciate some feedback or suggestions.


  • Support Staff

January 9, 2019 at 5:38 am

Hi there,

Can you link me to an event I can view this on?

It sounds like you are requesting the ‘Parent info’ question group (if infact it has its own group) for additional registrants but you only want/need it once, so could likely just request that info in the ‘Primary Registrant’ question group.

The support post ‘Retention User Info’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 5 months, 1 week ago ago

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