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Retention User Info

Posted: January 7, 2019 at 3:43 pm


curiousonhudson

January 7, 2019 at 3:43 pm

We would like to improve the user experience in EE4. Currently, a user may choose to enroll in multiple events and since we work with kid’s events, the participant and the user are typically different names. We use registration forms to have parents complete the actual participant info. However, if a parent wishes to enroll multiple children in a single or multiple events, they must complete the same user information multiple times. Ideally, it would be best for the first registration form to hold data that is automatically poplulated to the second form. For example, parent name/address, etc. should be automatically populated to all forms in that registration. Not sure if this is very clear but would appreciate some feedback or suggestions.


Tony

  • Support Staff

January 9, 2019 at 5:38 am

Hi there,

Can you link me to an event I can view this on?

It sounds like you are requesting the ‘Parent info’ question group (if infact it has its own group) for additional registrants but you only want/need it once, so could likely just request that info in the ‘Primary Registrant’ question group.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 week ago ago

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