Support

Home › Forums › Event Espresso Premium › Restoring Registrations After Website Backup

Restoring Registrations After Website Backup

Posted: September 5, 2019 at 2:24 pm


dhawley

September 5, 2019 at 2:24 pm

Hello,

Is there any way to restore lost registrations after restoring our webpage? We ran into a domain issue with our site and had to revert to a previous version of the site (August 26th), losing all of our registrations for our event past that point. Are those registrations lost or is there a way to recover them? Our site is mspta.org.

Thank you.


Josh

  • Support Staff

    •

September 5, 2019 at 7:31 pm

Hi,

If a database backup was made just before reverting to the previous version of the site, then yes, the registrations could be recovered one by one from the database backup. It seems a bit drastic to revert the entire site’s database back a few weeks to fix a domain issue though. Are you sure that was necessary?

In any case, I can advise to set up daily (or even more frequent) automated backups of the site’s database. This way if you run into issues like this again, the amount of lost data can be mitigated. One excellent service I can recommend is VaultPress.

The support post ‘Restoring Registrations After Website Backup’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 4 years, 7 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso