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Responsive? Avoiding double expense

Posted: December 18, 2013 at 11:50 am

Andrew Janssen

December 18, 2013 at 11:50 am

I’m working for an agency building a site for a client. They bought EE and some add-ons for the site. Then things got complicated, so I was handed the job to fix. So this is technically not a “pre-sale” question… but sort of is. Bear with me.

The client’s site must be responsive – adjust for phones & tablets. Assuming the overall theme is responsive, will the EE aspects of the site also view correctly on devices?

Reason I ask: I’ve viewed sites in your Showcase region, using a smartphone, and was underwhelmed with how the EE-enabled portions appeared on the phone. The rest of the site was responsive (example:, but the EE portions not so much. They ran off the page to the right and refused to scroll or scale.

So is this something you can address? Or should the client be looking to another solution for event management so as to have their sign-ups be fully responsive? I’d like to stick with what’s been decided (EE)… but not if it’s going to break when the client views it on an iPhone, Android, etc.

[This should have been a pre-sales question, but no one thought to ask it prior to my working on the project.]

Help me, Obiwan ka-Support-People. Tell me something good.

WP ver: 3.7.latest, EE ver: P
New project, still in development mode,
and needs to work both in regular browsers
and smart devices.


  • Support Staff

December 18, 2013 at 1:41 pm

Hi Andrew,

In general EE is pretty responsive on the front-end. The only exception might be the calendar. You can take a look at If there are places you find that need to be more responsive then we can do that. Be sure to test the responsive elements in a default WordPress theme and your custom theme and let us know.


  • Support Staff

December 18, 2013 at 2:15 pm

You can also de-queue the built in Event Espresso stylesheet with a few lines of code in the theme’s functions.php and let the theme handle 100% of the styling on the front end.

The only exception to that would be for the calendar. The next version of the Calendar (currently in beta) has responsive media queries built in and was tested across a number of responsive themes.

Andrew Janssen

December 18, 2013 at 2:22 pm

Thank you Garth. I tried the site on my iPhone and iPad. It does what we want for the individual events, which is good. Also, I appreciate your speedy response, which speaks volumes about your company.

My lingering concern is in our client’s desire to use tables to show available classes. In responsive mode, the fixed width of tables can present problems. Is there some add-on to EE that makes tables easier to use & see? Or, alternatively, is there some better way to show multiple classes in a list?

I have a graphic (screenshot) of the way they want it to look, which I can send to you if I have some place to send it, like an email address. I’m assuming graphics are not possible to include here, right? If you could see this table, it might help you advise me on how to implement EE to proceed. I will also provide you with the credentials to show that the client has purchased a license, if that helps.

Again, many thanks for getting back to me. We’re on a time-crunch here for this, so you’re help is important.

Andrew Janssen

December 18, 2013 at 2:37 pm

Thank you, Josh. Perhaps you could also comment on my next question.
This is my first time interacting with EE staff, and I appreciate that you both jumped on this so quickly. Thanks!


  • Support Staff

December 18, 2013 at 2:50 pm

We have some table template add-ons that out of the box work okay with responsive themes, but it does make a difference with the number of columns you want displayed as to how it will look on a small screen.

Your client’s support license should have access to the basic custom template add-on which includes a basic events table template. If you have access to their log in you can download it and see how it looks with the theme in question.

Alecia Flynn

December 18, 2013 at 3:08 pm

Thank you, Josh. I’ve logged in with the client’s credientials, and I see a sort of “cloud” of items under the title My Plugins.

In that cloud, I see the following (seeming to indicate that the client does have these already – correct?):

Custom Templates Add-on v1.0
JSON API v2.0.4.p
Event Espresso v3.1.36.1.P
Ticketing v2.1.p
Recurring Events v1.1.8
Social Media v1.1.7
Events Calendar v2.0.6.3
Roles & Permissions (BASIC) v1.5.5
Multiple Event Registration v1.0.5
Custom Files v3.1
Social Coupon Integration v1.5.3.1
MailChimp Integration v1.2
WP User Integration v1.9.8

My question, as I’ve only just come in to this project, is which of these are actually being implemented right now. Since I see the Custom Templates Add-on item, I suppose that means we have access to it… now I need to find out if it’s really being used.

Thanks for the heads-up!

Alecia Flynn

December 18, 2013 at 3:12 pm

By the way, if you respond to my post when logged in as the client, it might go to that email address rather than my own, in which case I won’t see it.
I thought the system would allow me to remain logged in as myself ( while also logging in as the client, but I see that I’ve posted as the client… oops.
So please send responses to my email address instead of whatever is the default for this client. Thanks. [Andrew]

Andrew Janssen

December 18, 2013 at 3:18 pm

I logged out of that account, to avoid awkward emails being sent to her as we work through this. I was unaware that the system would not permit me two logins at once.
Please respond to THIS post rather than either of the ones above from “Alecia” so I get your response instead of her. Thanks.


  • Support Staff

December 18, 2013 at 7:48 pm

You can find out which plugins from that list are in use by logging in to their WP admin and going to the Plugins page.

The support post ‘Responsive? Avoiding double expense’ is closed to new replies.

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Status: closed

Updated by  Josh 6 years, 1 month ago ago

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