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Reset license URGENT

Posted: May 2, 2021 at 3:28 am


FaithT

May 2, 2021 at 3:28 am

I asked for a reset on one of my licenses as I need to use it for a new client today.I haven’t heard anything and now it’s urgent! Could someone do the reset please?
Many thanks
Faith Tilleray


Tony

  • Support Staff

May 2, 2021 at 7:02 am

Hi Faith,

I’ve just processed your reset request.

May I ask when you requested a reset? The only request I can see on our system is from roughly an hour ago so I’m just checking there isn’t another missing somewhere.


FaithT

May 2, 2021 at 7:09 am

Thanks so much Tony. I asked for the reset on Friday morning I think – or sometime early afternoon.

Really grateful that you’ve done this for me on a Sunday!

Thanks again

Faith

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