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Reset License Key (8)

Posted: July 20, 2020 at 8:56 am


anwilliams99

July 20, 2020 at 8:56 am

Hello, i requested my Support license be moved to my subdomain page instead of my main webpage. When will license be “reset” or approved so I can get back to working?

I have a EE4 Everything license.


Tony

  • Support Staff

July 20, 2020 at 9:07 am

Hi there,

I’ve just processed your key reset request and you should receive an email with further details. Key requests can take up to 24 hours on a weekday (although generally within a few hours), longer on a weekend as support staff may not be available to process the request.

Just to clarify, a pending key reset won’t stop you from working as the license key is used for support and one-click updates, it has no effect on Event Espresso’s functionality itself.

If you run into any issues re-assigning your key just let me know.


anwilliams99

July 20, 2020 at 9:13 am

Thank you very much for your prompt response.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  anwilliams99 3 months, 1 week ago ago

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