Support

Home Forums Event Espresso Premium Reset License Key

Reset License Key

Posted: July 20, 2020 at 8:56 am


anwilliams99

July 20, 2020 at 8:56 am

Hello, i requested my Support license be moved to my subdomain page instead of my main webpage. When will license be “reset” or approved so I can get back to working?

I have a EE4 Everything license.


Tony

  • Support Staff

July 20, 2020 at 9:07 am

Hi there,

I’ve just processed your key reset request and you should receive an email with further details. Key requests can take up to 24 hours on a weekday (although generally within a few hours), longer on a weekend as support staff may not be available to process the request.

Just to clarify, a pending key reset won’t stop you from working as the license key is used for support and one-click updates, it has no effect on Event Espresso’s functionality itself.

If you run into any issues re-assigning your key just let me know.


anwilliams99

July 20, 2020 at 9:13 am

Thank you very much for your prompt response.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  anwilliams99 3 weeks, 1 day ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!