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Reserve tickets

Posted: May 27, 2021 at 8:06 am

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Charlie

May 27, 2021 at 8:06 am

Hi,

We already deleted the object cache and had our firewall no cache critical pages since last Friday. Everything is working better except for the reserve tickets. Its still getting stuck. I know it should only be 1 hour but it stays there.

We reset it from the maintenance but is there a way to permanently disable this?
not reserve at all?

– Cecile M


Tony

  • Support Staff

May 27, 2021 at 8:36 am

Hi Cecile,

You can’t disable the reservation system within Event Espresso.

Have you checked to confirm if WP_Cron is working?

Install WP Control: https://wordpress.org/plugins/wp-crontrol/

Go to Tools -> Cron events.

First does it show anything regarding WP Cron in a notice at the top of the page?

Can you see multiple cron events listed there that show ‘next run’ in the past?

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