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Reservations / payment outside EE

Posted: December 3, 2020 at 8:38 am

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prswebsite

December 3, 2020 at 8:38 am

I want to set up the following

A customer selects course(s) and completes the process. I receive the notification, as does the customer.

The courses are paid courses (i.e not free courses) however I want to settle payment outside and independently of EE

So the places purchased should be treated as reserved by EE. That’s to say the number of sellable tickets following this reservation should be reduced accordingly.

what is the best way to achieve this please

than you, Phil


Tony

  • Support Staff

December 3, 2020 at 9:37 am

Hi Phil,

You can set the ‘Default Registration Status’ on the event (or all events) to ‘Approved’.

Doing so tells Event Espresso, ‘regardless of payment status, set the registration to Approved when finalized’. ‘Approved’ registrations are your ‘sold’ registrations.

The user will still need to select an ‘offline’ payment method (such as Invoice) which you can change the wording of to suit better but when they do, their selected ticket(s) will be considered sold.

Are all of your events to be set up like this?


prswebsite

December 4, 2020 at 2:13 am

Hi Tony,

Many thanks – yes all the events will be like this.

one more. If i have a course which has dates of, for example 23/2, 1/3, 8/3, 15/8, 22/3

what is the best way to enter this?

thank you
Phil


Tony

  • Support Staff

December 4, 2020 at 4:33 am

Hi there,

You would create multiple datetimes within the event, one for each of the dates.

We have some documentation on this here: https://eventespresso.com/features/multiple-dates-times-per-event/

By default EE will apply your tickets to all datetimes within the event, meaning a ticket registration will apply to the ‘sold’ values on all datetimes.

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