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Required Questions Error Message

Posted: May 8, 2018 at 12:06 pm

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wireinsurance

May 8, 2018 at 12:06 pm

If a user tries to register without answering the *required* question, the error message that comes up repeats the answer, not the question.

Example:
Question: Will you need a hotel room for any of the following nights? (Reminder: Monday is at your own expense)*
Answer options: Monday, Tuesday, Wednesday, I do not need a hotel room.
Question: Are you interested in golfing in the WRC Dutch Open at Woodbine Bend Golf Course on Tuesday morning (at your own expense)?*
Answer options: Yes or No
(there are four other yes/no questions)

Error message:
“Please answer all required questions correctly before proceeding
Monday is a required question. Please enter a value for at least one of the options
Yes is a required question. Please enter a value for at least one of the options.”

It would be fine if it stopped at the first sentence. OR if it is going to give an error, the help text to help the user should restate the question or the box turn red.


Josh

  • Support Staff

May 8, 2018 at 1:01 pm

Hi there,

We received your request for priority support. I went through and updated the required text fields for the required questions, so they should make more sense now.


wireinsurance

May 8, 2018 at 2:26 pm

Thanks for the outstanding support!
Can you tell me what exactly you “updated” so I can learn for next time?


wireinsurance

May 8, 2018 at 2:29 pm

Ah, I see what you did! Tricky nicky. Thank you


wireinsurance

May 8, 2018 at 2:44 pm

One more question.
I can see why you use […] if there are more than one answer,
For this question Are you interested in golfing in the WRC Dutch Open at Woodbine Bend Golf Course on Tuesday morning (at your own expense)?
is a yes/no,
but the text you added is:Are you interested in golfing […]?
so I wasn’t sure why the use of […]


Josh

  • Support Staff

May 8, 2018 at 3:28 pm

The use of […] was for the purpose of brevity.

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