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Require line item for tax in message templates

Posted: September 27, 2017 at 9:15 am


September 27, 2017 at 9:15 am

We have a requirement to include a line item for the tax being charged for an event. This currently does not appear in the Payment Received message template, for example. But it does appear in the Transaction Invoice template as a separate line item. I cannot identify a short code for the calculated tax. Nor can I find anything specific in the forum to remedy this problem. It should be as easy as a short code, right? Currently, the Transaction Invoice shows the Price and Total Cost. I just need a line which would come in between that specifies the tax charged, which is GST in our case.


  • Support Staff

September 28, 2017 at 3:52 am

Hi there,

If I understand correctly, for the payment received template it sounds like you looking for the [TXN_SUBTOTAL] or [TXN_TAX_SUBTOTAL] shortcode –

Each message template/type has access to specific information, so the shortcodes available within each message are set by the data it has available. So if you want to add this to another template it may be a different shortcode, if you let me know where you want to add that details I can check into this for you.


September 28, 2017 at 1:03 pm

Thanks, Tony. This worked perfectly for the “payment received” template. I think that’s all we need for now.


  • Support Staff

September 29, 2017 at 4:07 am

Great, I’m glad that’s working for you.

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Status: closed

Updated by  Tony 2 years, 9 months ago ago

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