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REPORTS IN EVENT EXPRESSO

Posted: June 1, 2017 at 3:18 pm

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DesignandDine

June 1, 2017 at 3:18 pm

I am trying to see how many customers signed up for a certain month ex: MAY. and also how much revenue we had per class- OR EVEN per MONTH, can anyone help me in how to do this and get the information I need. PLEASE. I try to export all event data to excel and it is giving me error


Josh

  • Support Staff

June 1, 2017 at 3:36 pm

May I ask can you copy and paste the error message here so we can find how to correct the error?


DesignandDine

June 1, 2017 at 3:46 pm

This is the error message

HTTP 500 error
That’s odd… the website can’t display this page
The site may be under maintenance or could have a programming error.
Try this
Go back to the last page


Tony

  • Support Staff

June 2, 2017 at 3:58 am

Hi there,

That error means there was an issue on the server during the request, most likely a fatal error is being thrown. But its basically just ‘something went wrong’ and doesn’t show the full error (which is expected on a live site).

Do you have access to the server itself? (FTP for example?)

Or does your host have a control panel you log into? That should have a section that shows any errors being thrown and will have the full error.

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