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NAAUD
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January 12, 2022 at 2:45 pm
We have been using the plugin successfully for over a year – but we’ve run into huge snag with our 1st conference event. The event has multiple “sub events” some of which are an added cost. I used the event espresso exactly as shown creating a single event with multiple tickets for each “sub event” — but in reporting each of the “sub-events/tickets” is listed as an individual transaction/row in the .csv/excel. Which obviously means a person who registered to attend the conference as well as an add-on tour becomes a single “not grouped” transaction, making it appear on reports as if an individual registered multiple times. Our conference organizer wants the report to group those “sub events” to be recorded as part of the same single transaction of the initial attendees registration. I get why this is happening, as they are separate items, but wondering what the options are to solve this. I see the add-on Multiple Event Registration, would this fix that issue? And my next question is would the reporting then reflect this and group that sub event/”cart” into a single line in csv/excel with the sub-items as separate field/columns in that row?
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Garth
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January 12, 2022 at 3:19 pm
Hi there,
What I would do is sort the data by Transaction ID, or Attendee ID and you should see all the attendees sorted into order. Then you’ll have all the attendees sorted into events and sub events.
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NAAUD
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January 12, 2022 at 4:07 pm
Thanks for the quick feedback! I see that there is a single Attendee ID in our csv/excel – but our event organizer wants the cvs/excel file to incorporate all of the associated transactions in one single row, meaning if John Doe signs up for the conference AND he wants to add-on a city tour which is listed under that event as a separate ticket, plus he’s bringing his partner (separate charge) — all of those would appear in one very very long row in excel. Hope that makes sense? And my follow up question is — does the multi event registration solve that and serve up a CVS with that all in a single row?
We’re only allow one registration at a time and using Event espresso 4
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Tony
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January 14, 2022 at 4:44 am
Hi there,
In Event Espresso every ticket select creates a registration and that’s the same with and without the Multi Event Registration add-on (which allow you to add tickets from multiple events into a ‘cart’ system), it won’t help with what you are looking for.
The CSV rows are filterable so you ‘can’ change the output of the CSV with custom functions, the above is a completely different output from what we use and I don’t have an example for it but if you are comfortable with PHP check out this filter:
FHEE__EventEspressoBatchRequest__JobHandlers__RegistrationsReport__reg_csv_array
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