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Renewing license which was always for my client's website

Posted: December 17, 2012 at 10:22 am


Kirk Tirakian

December 17, 2012 at 10:22 am

So hello Event Espresso support staff. I have had a personal license for a year which is up for renewal. This was always for a client/friend’s website. I suppose one way or another one of us can get access to the forum through a username and password. I was wondering if two persons can be attached to one license even though I will probably be the one writing in with the tech questions?

Thanks,

Kirk


Seth Shoultes

  • Support Staff

December 17, 2012 at 12:51 pm

Hi Kirk,

What we usually do is give the developer access, but no support license key. We add the support license key to the clients account.


Kirk Tirakian

December 17, 2012 at 7:50 pm

That seems like a good plan. I can act on the client’s behalf with developer access and he keeps and renews his license key on his website, yes? How do we do the logistics of that? This would be some kind of switch right?

Thank You


Seth Shoultes

  • Support Staff

December 21, 2012 at 9:10 am

Hey Kirk,

Sorry I missed this. Go ahead and have your client create a new account. Then we can move everything over to your client’s account.

The support post ‘Renewing license which was always for my client's website’ is closed to new replies.

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Updated by  Seth Shoultes 8 years, 2 months ago ago

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