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Melissa Douglas
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December 6, 2016 at 11:09 am
I just renewed my EE4 license yesterday. Since then when I try to download updates either here or through my WordPress dashboard I just get invalid key messages.
I have EE Version 4.9.21.p and WP version 4.6.1.
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Jonathan Wilson
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December 6, 2016 at 11:22 am
Hello Melissa,
I am sorry for the trouble. I have fixed your account. The messages should go away now.
Let me know if you have anymore issues.
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Jonathan Wilson
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December 6, 2016 at 11:32 am
Melissa, we may need to reset your license key in order for the message to go away. But first, can you try going to General Settings and clicking Save on that page? If that doesn’t clear the message we can reset the key for you.
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Melissa Douglas
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December 6, 2016 at 11:36 am
That seems to have worked. I have a green key again. Thank you!
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Jonathan Wilson
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December 6, 2016 at 11:40 am
Awesome! Happy to help.
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