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Renamed Personal Information and now it is locked on for additional registrants

Posted: February 3, 2024 at 10:43 am


SCBC

February 3, 2024 at 10:43 am

I changed the description of the Personal Information Group to “Contact Information for the individual registering competitors” I like to deselect this question for additional registrants and have more custom questions. I am working on another set of events and the renamed group is permanently selected in Additional Registrants. I cannot deselect this question. Do not need it.


SCBC

February 3, 2024 at 11:50 am

The problem is resolved. After i modified the duplicated event and turned on new question groups I was able to deselect the old Personal Information,


Rio

  • Support Staff

    •

February 4, 2024 at 6:08 pm

Good to hear that it works. personal information for primary registrant is required. but you can deselect them on additional registration.

if you experience it again, feel free to message us so we can do further investigation.

thanks

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Updated by  Rio 2 months, 3 weeks ago ago

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