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Removing Canada from countries dropdown gives an error when registering

Posted: June 19, 2014 at 12:22 pm

Viewing 5 reply threads


Eric Biboso

June 19, 2014 at 12:22 pm

I am currently testing my payment gateway and registration process and when I removed Canada from the countries dropdown menu the registration process was giving me an error:

An error has occurred: The following fields are either blank or contain invalid data: Country

I’m currently using EE4 and WP 3.8.1
Site is currently live but registrations and events are not live.
http://peakwellnessretreat.com and you can access the events here http://peakwellnessretreat.com/events


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 12:31 pm

Hi Eric,

I can’t view your events as its in maintenance mode. Do you have at least one country enabled through the Countries drop down option?


Lorenzo


Eric Biboso

June 19, 2014 at 1:51 pm

I disabled maintenance mode and I have United States only in the countries dropdown. You should be able to replicate the issue.


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 2:32 pm

Hi,

Thanks for disabling maintenance mode. I sent in a registration under eetest.

What web browser are you using?


Lorenzo


Eric Biboso

June 19, 2014 at 2:33 pm

oh thats good, I’m using chrome, do you think this is just a caching issue? I did clear all caches and tried to register and it was still doing it.


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 7:07 pm

Hi,

I did actually use Chrome to register. Try going to this link:

http://peakwellnessretreat.com/registration-cancelled/

Then try another registration.

I entered generic information in the test registration so let me know if there is something specific that I need to do to trigger it.


Lorenzo

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