Support

Home Forums Event Espresso Premium Remove 'view full order confirmation receipt' button on thank you page

Remove 'view full order confirmation receipt' button on thank you page

Posted: April 4, 2019 at 4:46 am


areddick

April 4, 2019 at 4:46 am

I tried the suggestion in this thread to remove the ‘View Full Order Confirmation Receipt’ blue button – but it is still there when I put another booking through with Bank Transfer as a payment method.
https://eventespresso.com/topic/remove-view-full-order-confirmation-receipt-button-on-thank-you-page/

Any other way to hide that button?


Tony

  • Support Staff

April 4, 2019 at 8:19 am

Hi there,

Can you link me to an event I can test this on, please?

If you’ve disabled the Receipt message type (as recommended in my other reply) the button should not be shown regardless of the payment method you selected.


areddick

April 4, 2019 at 9:38 pm

Yep: https://newsite.yhabush.org.au/events/test-event-only-2/ (choose bank transfer). Also, here is a screenshot of the message settings for html https://newsite.yhabush.org.au/wp-content/uploads/2019/04/test-settings.png


Tony

  • Support Staff

April 5, 2019 at 4:35 am

The reason that is happening is due to you loading a custom template for the receipt within:

/wp-content/uploads/espresso/templates/modules/gateways/Invoice/lib/templates/receipt_body.template.php

Which basically tells EE to switch to the ‘old’ system for generating Invoices/Receipts.

Either remove that file from the above location or delete the /wp-content/uploads/espresso/templates/modules/gateways/ directory entirely (you may want to back up the files first).

That custom file is from a rather old version of EE which didn’t allow you to edit the templates within the admin, now you can within Event Espresso -> Messages -> Default Message templates -> Receipt (although you can’t as you have them disabled)


areddick

April 7, 2019 at 5:43 am

Thanks Tony!


Tony

  • Support Staff

April 7, 2019 at 2:16 pm

You’re most welcome 🙂

If have a minute we would really appreciate if you could share your experience with Event Espresso or provide a review on WP.org.

The support post ‘Remove 'view full order confirmation receipt' button on thank you page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 2 months, 2 weeks ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!