Posted: August 23, 2023 at 11:20 am
Hello! We are wondering if it’s possible to remove taxes on the incomplete payment Transaction page. We know we can create a second set of tickets without taxes before the purchase is made but we need a solution in the case where we have to remove the taxes afterwards before applying the payment. We did create a discount code to remove taxes, but sometimes it is off by a few cents. If there isn’t a way to remove taxes directly (without using this discount code) is there a way to override the ‘incomplete’ payment status to complete? Thank you. |
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One solution we thought of is having a new payment method type titled ‘Tax Exemption.’ Is it possible to have a custom ‘method of payment’ type to the ‘apply payment’ window? Thank you. |
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I just found this: https://eventespresso.com/topic/adding-custom-payment-methods-to-drop-down-list/ and am checking it out. |
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Oh, it seems as though that article is to change the names of existing payment methods. We want to add a custom one. |
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Are you tring to make css code and set the display to none? Can you send me the link or screenshot of the data you want to hide. I may suggest some styling code. Thanks |
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Thank you Rio. I was kind of thinking out loud in this post, so it may be confusing. What we want is to add a custom option to the ‘Method of Payment’ drop down on the ‘Apply a Payment’ window: https://snipboard.io/Cn8TFK.jpg We want to add one that says ‘Tax Exempt.’ |
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You can’t add your own custom selection there, those are a list of payment methods available within Event Espresso. However, what you can do is activate a payment method you don’t actually intend to use and then rename that to be used a the ‘Tax Exempt’ payment method. Theres a few options when doing that but what I would recommend doing is using: https://eventespresso.com/product/eea-flexible-payment-method/ It’s basically just an offline payment method (like the Invoice payment method) which you can name whatever you want. It’s a payment method you don’t intend to use on the front end, just the admin, so you follow the steps I’ve posted in the thread you linked to: https://eventespresso.com/topic/adding-custom-payment-methods-to-drop-down-list/#post-296288 Anywhere you see ‘Bank Draft’ would be the Flexible payment method. |
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That works great, thank you very much Tony! 🙂 My original question on “We are wondering if it’s possible to remove taxes on the incomplete payment Transaction page.” is on the table again. When we know we have a client that needs a tax exempt we set up the ticket(s) without taxes beforehand BUT sometimes it happens that they only give us their tax exempt forms after the transaction has been put through… |
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In short, no you can’t manually remove them/change the pricing within a transaction once it has been created. But what you can do is use the attendee mover add-on to ‘move’ their registration onto a ticket that has been setup to be tax-exempt. Would that work? |
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Thank you for the suggestion! |
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