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aaveem
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November 29, 2023 at 12:46 pm
Hi,
I would like to remove powered by from ticket. and also I would like to know about white label mobile for the scanner. Can we send customer QR CODE direct instead of pdf ticket. Thanks
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Tony
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November 29, 2023 at 2:18 pm
Hi there,
I would like to remove powered by from ticket.
You can edit the template in Event Espresso -> Messages -> Default Message Templates -> Ticket.
You’ll find that has been added in the main content:
https://monosnap.com/file/V4EOXAbZx4fvz5iRumhXTc9KAA9LpE
Remove it and save.
and also I would like to know about white label mobile for the scanner
Is this what you are looking for?
https://eventespresso.com/product/eea-event-app-customization/
Can we send customer QR CODE direct instead of pdf ticket
Not currently, no.
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aaveem
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November 30, 2023 at 10:04 am
Hi,
I have remove powered by text from the default message template. But still its showing on the tickets. Which i tried for the demo ticket purchase. Regarding for Custom APP I already have that event app customization, and also i have setup in admin. Now how we do the custom app on play store and apple store with our own name on it with logo.
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Garth
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November 30, 2023 at 10:15 am
But still its showing on the tickets.
Can you send us a screenshot of this?
Now how we do the custom app on play store and apple store with our own name on it with logo.
The app stores do not allow duplicate apps, with just branding changes, to be published on their app stores.
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aaveem
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November 30, 2023 at 10:19 am
This reply has been marked as private.
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Garth
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November 30, 2023 at 10:31 am
You can remove that branding also from the Ticket HTML template: https://www.screencast.com/t/vpjqfo5gqJoU
You can use our mobile apps for scanning and validating tickets: https://eventespresso.com/features/mobile-ticketing-apps/
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aaveem
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November 30, 2023 at 10:33 am
i installed Event Expresso 4 app from play store. login and try to scan the ticket. I click on Lookup and try to check in . its shows that No route was found matching the URL and request method. so Need to know why its showing this message. If We need our own app how much cost you charge for that seperately. Thanks
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Garth
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November 30, 2023 at 10:49 am
The website, rest API endpoints must all be publicly accessible. Also, there could be jquery conflicts, or security plugins that interfere with the access to the API.
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aaveem
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November 30, 2023 at 10:55 am
right now the website is not for public may be it cause this issue?
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Garth
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November 30, 2023 at 10:56 am
Yes.
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aaveem
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November 30, 2023 at 10:58 am
ok. I will do that later on public and test it again. So come to the custom app. if i want seperate custom app how much you charge for that.
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aaveem
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December 4, 2023 at 11:52 am
This reply has been marked as private.
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aaveem
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December 5, 2023 at 6:26 am
do we have ticket purchase option with guest user as well?
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Rio
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December 6, 2023 at 12:53 am
When you mean guest, do you mean that your client wont need to log-in to purchase your ticket?
I assume you have EE Wp User Integration installed? you can disable the plugin or if you want that plugin to leave some of your event, then go to your events and put this settings to NO.
https://monosnap.com/file/xXNSbvPoP6IiFyELgrcs67dDysnb9k
let me know if this is what you mean.
thanks
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