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Remove ability for purchaser to change number of tickets purchased on a bundle

Posted: January 14, 2018 at 1:52 pm


TOCIFT

January 14, 2018 at 1:52 pm

Hello Josh,

Is there a way to remove the ability for the purchaser to change the number of tickets purchased on a bundle? We have a bundle of 4 tickets per team and in the shopping cart there is the ability for it to be changed by the purchaser to 5 or 6 or whatever. Our teams are limited to 4 people, so this is an issue. Can we remove that area in some way, or make it to where they can only go up and down in increments of 4 on a bundle purchase?

See snapshot: https://gyazo.com/4cbacc2d9c77f6d2b220e7613189c382

Site is http://184.154.244.76/~tocift07

Thanks,

Laura


TOCIFT

January 14, 2018 at 2:00 pm

Also, on the “Return to Events List” button, is there a way to go back to the “register” page instead of the “Events List” page. My client doesn’t want this extra step.

See Register page visual:
https://gyazo.com/635ae827f499af6c5d5fcdaff4cef31b

See Events List visual:
https://gyazo.com/d4bb92404b139781ef823ad15cf5bbf8

Thanks for your help!

Laura


Josh

  • Support Staff

January 15, 2018 at 1:01 pm

Hi there,

In both cases, the issue can be resolved by deactivating the Multi Event Registration add-on.


TOCIFT

January 17, 2018 at 2:41 pm

Thank you for your answers Josh. I have another question. I don’t really like the idea that I have to split up my client’s customer purchases. Some of the customers will be purchasing Table Sponsorship which includes 2 teams, 5 guide/guest tickets and 5 Table workers. There are only 22 tables available and these customers will many times purchase additional teams. In understanding your answers above, these customers would have to go back and purchase a second checkout. Is this right?

If this is the case, I would prefer to use the Multi Event addon and just take away the ability to change the number of attendees on the multiple event page except by selecting the trash or going back to the Registration page to add additional items instead of making them have more than one purchase. Is there some code I can add to the custom css/js addon I’ve loaded to just remove the number + and – selections and just keep the trash button?


TOCIFT

January 17, 2018 at 4:17 pm

Another question. Previously I asked you about some side items that my client’s customer’s will be able to purchase – Bucket Sponsorship, Auction Item Sponsorship, Raffle Item Sponsorship, etc. You had said that this could be set up with a different event or WooCommerce. If I set it up with a different event, the items being purchased have the same type of questions with the labels Attendee 1, Attendee 2, etc. Can I change where it says Attendee 1, Attendee 2, etc. without changing this title on the other forms in the other events? It is confusing if the items being purchased are not attendees. I was hoping to avoid having to setup another plug-in.

Thanks,

Laura


Tony

  • Support Staff

January 18, 2018 at 4:12 am

In understanding your answers above, these customers would have to go back and purchase a second checkout. Is this right?

If the tickets are split across multiple events then yes.

Is there some code I can add to the custom css/js addon I’ve loaded to just remove the number + and – selections and just keep the trash button?

Yes, you can use some CSS:

.event-cart-ticket-qty-dv .event-cart-add-ticket-button,
.event-cart-ticket-qty-dv .event-cart-remove-ticket-button {
    display: none;
}

.event-cart-ticket-qty-dv .event-cart-update-txt-qty {
    pointer-events: none;
}

If I set it up with a different event, the items being purchased have the same type of questions with the labels Attendee 1, Attendee 2, etc. Can I change where it says Attendee 1, Attendee 2, etc. without changing this title on the other forms in the other events?

Hmm, I don’t think there is but will check into this, you can just remove that text from all of the forms if that will work?


TOCIFT

January 24, 2018 at 7:34 am

The css worked great Tony. If you could check on being able to change the Attendee 1, Attendee 2, etc. at the top of the reg form, that would be great. It’s really what I would prefer. Thanks!!


TOCIFT

January 24, 2018 at 12:07 pm

Also, Is there any way that I can have only the primary attendee information copy into the rest of the attendees registrations and not the rest of the form info? Our customers will purchase multiple attendees, but it will always be the same sponsor on each purchase.


Tony

  • Support Staff

January 29, 2018 at 5:17 am

The css worked great Tony. If you could check on being able to change the Attendee 1, Attendee 2, etc. at the top of the reg form, that would be great. It’s really what I would prefer. Thanks!!

I checked into this and currently, the change is global so it would apply to all events.

Also, Is there any way that I can have only the primary attendee information copy into the rest of the attendees registrations and not the rest of the form info? Our customers will purchase multiple attendees, but it will always be the same sponsor on each purchase.

Not without custom development, you would need your own JavaScript that targets those specific fields. You could hide the copy section completely and have the user enter the details.

With the above, it sounds like you only want the user to enter registration details for the primary attendee and not for the other registrants?


TOCIFT

January 29, 2018 at 5:52 pm

Not exactly, but I think I have figured it out. I’ve made the Primary only the required system questions and put all other info requested on additional registrations. This way it will copy only the sponsor information. The rest will have to be filled in but I want the registrar to have to fill out separate names for each one to create a record in the database. This way the registrar could later go back and change the names around if necessary and still be able to generate a csv file to produce badges before the event. This happens a lot with our fishing tournament. They can’t make up their minds until the last week it seems!

Thanks!


Tony

  • Support Staff

January 30, 2018 at 3:49 am

Hmm ok, however, be careful when changing names.

It sounds like you are not requesting the ‘Personal Information’ question group for additional registrants? If not then in the CSV the registrations will all show up under the primary registrants name, if you have additional custom questions for the additional player names they should up in the CSV questions, but not as the main player.

What is a typical ticket purchase you are working on? I’ll run a registration on your event to confirm it will work as expected.


TOCIFT

February 9, 2018 at 5:02 pm

I think you are correct. All the registrations where under the sponsor name. This will not work at checkin. I have changed it to have the primary question as the attendees, but I will send email communications to the sponsor.

I am looking into having someone do some coding work to get the Sponsor info only to copy into the other fields with the radio button.

If you think of anything else. Please let me know. The site is: http://184.154.244.76/~tocift07

A typical ticket purchase would be either 1 Angler Team of 4, 1 Free Guide/Guest, 1 raffle item, 1 door prize
Or
1 Table Sponsorship, 5 Free Guide/Guest, 5 Table Workers, 1 Sponsorship item, ie., raffle bucket or doorprize etc.

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Updated by  TOCIFT 6 months, 1 week ago ago

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