Support

March 26, 2013 at 12:33 pm

It looks like you have an extra start div tag somewhere, probably in one of your event descriptions. You need to find it and either delete the start div tag, or add the corresponding end div tag.

March 26, 2013 at 3:09 pm

Hi there,

Can you post a link to the event page where you are having trouble so we can take a look?

We do not work on individual sites unless the site owner purchases a priority support token. You can purchase a support token here:

https://eventespresso.com/product/premium-support-token/

If you have questions about a specific feature or a specific issue you are having with Event Espresso, please post them here and we’ll do our best to answer them.

March 26, 2013 at 3:26 pm

Hello there,

Who bought the plugin? Just so you are aware, we do not require the purchase support tokens to get support. This is an optional service we offer for providing priority support. Normally most support issues are handled in the support forums without support tokens.

That said, we can usually troubleshoot things faster when we have full access to the site and you will get a faster answer than using the forums because we generally work through the forum questions in the order they come in.

March 26, 2013 at 3:43 pm

Hi there,

I can help you fix the issue here:

If you go to:

http://torontophotographysolutions.com/event-registration/?ee=54

while logged into the WordPress site, then edit the event.

Then you can click on the HTML or Text tab that is on the upper right side of the page content editor and look for any extra tags that look like this:

<div> or </div>

If you look at the above linked event, you’ll see that the contents of the description is getting cut off. It may not be a div tag, you might find another tag that’s breaking the content.

March 26, 2013 at 4:00 pm

Hello,

See this screenshot: http://awesomescreenshot.com/0ae13g8p14

This red box highlights the content editor. The arrow is pointing to the HTML/Text tab. That is what you need to click to look for the extra <div> or </div> tags.

March 28, 2013 at 10:15 am

Hi Rose,

There is documentation on how to make a category here:

https://eventespresso.com/wiki/event-categories/

You can display a list of expired events that belong to a specific category by using this shortcode:

[EVENT_LIST category_identifier=your_category_identifier show_expired=true]