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Registrations to Apply Payment To:

Posted: December 19, 2015 at 6:55 am

Viewing 6 reply threads


Matt & Cindra McCoy

December 19, 2015 at 6:55 am

Hi,

I am trying to manually add a payment to my registrant and I understand the majority of this process but I am confused about this one question:

Registrations to Apply Payment To:

If I click all registrations, what does that mean?

Also if a person is handing me cash and has $60 but the class only costs $50 and the person says “put it on my next month.” Then I input $60 in the price here and it comes up that the person has “overpaid.” If they go to register for another class now will the $10 go to “all registrations” if that was clicked?

-Cindra


Matt & Cindra McCoy

December 19, 2015 at 6:56 am

http://www.artnook.org/wp-content/uploads/2015/12/Screen-Shot-2015-12-18-at-12.19.03-PM-1.png


Lorenzo Orlando Caum

  • Support Staff

December 21, 2015 at 10:30 am

Hi Cindra,

Event Espresso does not have a credit system that tracks ongoing balances so there would not be a way to roll over the remaining balance towards a new event.


Lorenzo


Matt & Cindra McCoy

December 21, 2015 at 10:52 am

Ok. That is what I figured. Thanks


Matt & Cindra McCoy

December 23, 2015 at 12:31 pm

So then what does that “Registrations to Apply Payment To:” do?


Josh

  • Support Staff

December 23, 2015 at 5:55 pm

It’s for making partial payments toward a transaction. For example, there are 5 registrations at $20 each in a transaction. The transaction total due is $100, and they pay $60. You can set 3 of the registrations as paid, leaving the other 2 registrations as still owing.


Matt & Cindra McCoy

December 24, 2015 at 6:00 am

ok. i get it. thanks.

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