Support

Home › Forums › Event Espresso Premium › Registrations Missing (3)

Registrations Missing (3)

Posted: February 17, 2020 at 9:59 pm

Viewing 1 reply thread


BehindtheBrands

February 17, 2020 at 9:59 pm

I have had 2 people register – only 1 is showing in event espresso even though i have received her payment via paypal and the one that is showing in event espresso i have had no paypal payment for.

website it behindthebrands.com.au
event: https://www.behindthebrands.com.au/events/women-who-mean-business/

event espresso ver: Version 4.10.3
wordpress ver: 5.3.2–en_AU

  • This topic was modified 4 years, 8 months ago by BehindtheBrands.
  • This topic was modified 4 years, 8 months ago by Garth.


Josh

  • Support Staff

    •

February 18, 2020 at 7:34 am

Hi,

May I ask how is it that you have 2 registrations? It sounds like you have one registration with one payment.

You could also check your site’s Event Espresso > Transactions page where you can click through to see Abandoned transactions and Incomplete transactions. Any transactions that didn’t proceed to PayPal will show up under Abandoned.
Viewing 1 reply thread

The support post ‘Registrations Missing (3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 4 years, 9 months ago ago

Topic Tags

Tagged: ,

Notifications

This topic is: not resolved
Event Espresso