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Registrations greater than venue capacity

Posted: December 23, 2014 at 6:04 am

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Samuel Workman

December 23, 2014 at 6:04 am

I have multiple events on the same day with their own tickets and limits, however they use the same venue with its own limits. The events are registering more than what the venue can accommodate, which is greater than the venue capacity.

For example I have two events with a ticket maximum of 18, at the same venue, which also has a capacity of 18. The events seem to disregard the limit for event capacity and so I would end up with 36 people and only 18 seats.

What fixes this?


Samuel Workman

December 23, 2014 at 6:05 am

Using EE 4.4.7


Dean

December 23, 2014 at 8:48 am

Hi,

The tickets, are they assigned to the same datetime or different ones? Do those datetimes have a limit set, if so what is that limit? A screenshot or two may be useful, if that is possible.
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Updated by Dean 9 years, 11 months ago ago

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