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Registrations appear blue even though payment has been made.

Posted: April 18, 2023 at 8:01 am

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monteail

April 18, 2023 at 8:01 am

I am using the latest 5.0.3 software. On the registration page when payment is pending the entry turns blue (which is proper functionality), when a cash payment is made the name of the person turns green but the Event and Event date fields remain blue. Are those fields supposed to change color to green too?


Tony

  • Support Staff

April 18, 2023 at 10:47 am

Hi there,

No, those indicate the status of the event/datetimes themselves.

https://monosnap.com/file/8ZPnNqKCnfhBLyH8MKa4CxceS1HK2I

If the above looks like your’s then it’s correct 🙂

Here is another example with some other reg/event statuses:

https://monosnap.com/file/kJdUuJ7U4qHJiPxvxAYIPIWUUMVzts

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