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Registration with payment through PayPal, transaction does now show as paid

Posted: March 26, 2021 at 10:29 am


wiiphila

March 26, 2021 at 10:29 am

1. Registration with payment through PayPal, transaction does now show as paid.
Email is then sent to registrant, has invalid link (as below):

“Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
https://winofphiladelphia.org/?page_id=476&e_reg_url_link=1-1cf496ea83b08d9849e4df6f24b6cf05&ee_payment_method=paypal_standard


Tony

  • Support Staff

March 26, 2021 at 11:00 am

Hi there,

The link you’ve included here wouldn’t be sent to the registrant, thats from PayPal themselves and means the didn’t get a response from the above page when their server sent the IPN.

We can help troubleshoot that, however, you’re using PayPal Standard which we have since deprecated in favour of PayPal Express due to how unreliable IPN’s can be. So rather than working through the above I highly recommend you switch over to user the PayPal Express payment method:

Event Espresso -> Payment Methods -> PayPal Express.

Follow the steps here to find the credential you need:

https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate

Then once set up, de-activate the PayPal Standard payment method.

PayPal Express doesn’t is considered much more reliable due to how it works and doesn’t use IPNs, so should stop the above email.

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