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ESS
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February 17, 2025 at 5:58 am
I am looking for some clarity on when certain registration and transaction statues are applied. Specifically, “Incomplete” vs “Pending Payment” and the “Abandoned” transaction status.
I am using WP Fusion and Convert Kit to automate welcome and follow-up emails and future offers on courses. This is working.
I would also like to automate the process of email those who do not complete registrations and or abandon the transaction in an effort to capture those missed sales. So I am looking to better understand when those status assignments are made and how they “tagged” to pull them in.
Thanks
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Garth
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February 18, 2025 at 11:08 am
Hi there, instead of bombard you with information, I decided to write a documentation page for you. https://support.eventespresso.com/article/618-registration-and-transaction-status-definitions
Let me know if you have any questions.
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ESS
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February 19, 2025 at 10:05 am
Thanks!! This is very helpful in clarifying statues. Just need to figure out how to apply this with what I want to accomplish in Kit. Thanks.
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Garth
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February 19, 2025 at 4:45 pm
Yup. Let us know if we can do anything else for you.
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