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Alice Hohl
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August 26, 2013 at 7:31 pm
This is my first time using EE.
I did read the documentation and searched briefly for this “looping” problem.
When I register for the event, I fill in my name and email and hit submit. I’m then taken back to the original “Event Registration” page where I can click “Register” and end up back at the same form. But I never get to PayPal.
http://kidsandnature.org/blog/?page_id=2366
Go ahead and put your name in. We haven’t publicized the link yet.
Thanks for any insights.
I’m assuming there’s a box somewhere where I tell the individual event that I’d like to use PayPal (which I already set up in the settings). But I don’t see it. I put in the price in the event settings.
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Dean
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August 27, 2013 at 1:24 am
Hi Alice,
Welcome to EE, and sorry for the issue!
If I am right about the problemn, it occurs from time to time with new installations, though honestly we have yet to track down how/why.
The fix is to recreate the four core pages for event espresso. So delete the event-registration, thank-you, cancelled-registration and transactions pages. Make sure they are removed from Trash too. Then create 4 new ones and add in the correct shortcodes as found in the General Settings, and afterwards make sure the General Settings have matched the pages up correctly like so http://d.pr/i/AZzD
It doesnt matter if you use different page names, so long as they shortcodes are added and they are matched up in the General Settings.
If for some reason I am way off and this doesnt fix the issue, please advise and we can look into it further.
Pricing wise, you need to activate the gateways, by going to Payment Settings. Gateways are site wide, not on a per event basis. https://eventespresso.com/wiki/adding-a-payment-gateway/
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Alice Hohl
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August 27, 2013 at 1:58 pm
Hi!
I did as you instructed, but now my pages are just showing the shortcode.
http://kidsandnature.org/blog/?page_id=2375
I did put the shortcode in the Text editor before saving, but it’s showing up on the page when I view it. I know that’s not correct.
Does this have to do with the fact that I don’t have permalinks enabled? This is a really old site (built in 2007 on WordPress) and when I’ve tried to update the permalinks, it’s broken some other stuff I have set up.
It is a new theme, though.
Please advise.
I deleted the pages, deleted them from the trash, made new pages, put the correct shortcodes in, and now the shortcodes are displaying themselves instead of showing the forms.
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Sidney Harrell
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August 27, 2013 at 2:25 pm
I deleted the pages, deleted them from the trash, made new pages, put the correct shortcodes in,
You need to then go to the EE->general settings, go down to the Page Settings, and select the new pages with their shortcodes as the four EE pages. Hit save, and then it should process the shortcodes instead of displaying them.
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Alice Hohl
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August 27, 2013 at 2:58 pm
OK, I did that, and the shortcode generated the correct stuff on the pages, but it still won’t send me to payment when I hit submit.
http://kidsandnature.org/blog/?page_id=2375
It takes me back to the Event Registration page
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Sidney Harrell
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August 27, 2013 at 3:17 pm
Under Settings->General Settings (general WordPress settings), what do you have for WordPress Address (URL) and Site Address (URL)?
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Alice Hohl
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August 27, 2013 at 7:16 pm
WordPress Address: http://kidsandnature.org/blog
Site address: http://kidsandnature.org
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Josh
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August 27, 2013 at 7:30 pm
Hi Alice,
I checked by going to http://kidsandnature.org/ and seeing that it’s redirecting to:
http://kidsandnature.org/blog/
This seems like the site address should also be set to http://kidsandnature.org/blog/ -or- each step of this guide needs to be completed in order to have WordPress installed in its own directory but have the WordPress site exist in the site root:
http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory#Using_a_pre-existing_subdirectory_install
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Alice Hohl
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August 29, 2013 at 7:23 am
Thanks very much.
This fixed the problem.
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