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Registration Status

Posted: June 25, 2015 at 10:41 am


b2995

June 25, 2015 at 10:41 am

Hey Guys! I’ve confused myself which is easy to do these days as our event gets closer. Anyways, if I mark an Event as Pending Payment, and then Attendee makes payment in the end, will the Transactions show as Completed and the registration status change to Approved?

I want to make sure abandoned / incomplete transactions are not set to Approved.

Thank you!
😉


Lorenzo Orlando Caum

  • Support Staff

June 25, 2015 at 11:51 am

Hi Tammy, an incomplete transaction will appear empty without registration details. Here is an example:

http://cl.ly/image/3810261V190D

Since these do not have any contact information, then they will not be updated.

If a registrant decides to start a new registration and complete payment, then a new registration would appear with their complete information.

Thanks


Lorenzo

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