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b2995
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June 25, 2015 at 10:41 am
Hey Guys! I’ve confused myself which is easy to do these days as our event gets closer. Anyways, if I mark an Event as Pending Payment, and then Attendee makes payment in the end, will the Transactions show as Completed and the registration status change to Approved?
I want to make sure abandoned / incomplete transactions are not set to Approved.
Thank you!
😉
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Lorenzo Orlando Caum
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June 25, 2015 at 11:51 am
Hi Tammy, an incomplete transaction will appear empty without registration details. Here is an example:
http://cl.ly/image/3810261V190D
Since these do not have any contact information, then they will not be updated.
If a registrant decides to start a new registration and complete payment, then a new registration would appear with their complete information.
Thanks
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Lorenzo
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