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Registration Receipt Icons not loading

Posted: March 30, 2015 at 12:42 pm


Andriy

March 30, 2015 at 12:42 pm

Hello, I use the stable version of EE4 and i noticed that once the transaction is proceed the detailed receipt seems to have some icons that do not load, like venue, clock…etc.. after looking into this further those icons seem to be trying to be loaded from the event espresso-pr NOT the stable version. I have deleted that version from my server month ago and have been using the starnard one and am a little bit confused why it’s looking for the images in the old directory. How can i “reset” this or make it load images from the reg core folder.
Thanks,
Andriy


Jonathan Wilson

March 30, 2015 at 12:57 pm

Hi Andriy,

This may be a caching issue. Can you try clearing your browser cache? Also, you could try a different browser or incognito mode in Chrome. Do you have any caching plugins? If so, you should prevent caching on all EE pages.

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