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CompassInc
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July 29, 2018 at 11:57 pm
Hi everyone
Hoping someone can assist me. I have created some very specific questions which need to be placed on an event we have created. Is there a way to change the order they appear when registering?
i.e.: By default the Personal Information comes up under the first ticket purchased and then any other information comes up before the second ticket information comes up. Is there a way to move this around so that all the ticket information (prices of the tickets) is at the top, then Personal Information then the rest of information –
The default way is just making the ticket purchasing for this event pretty whack and people are complaining about the order saying it is misleading.
Any help would be greatly appreciated.
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Josh
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July 30, 2018 at 7:49 am
Hi CompassInc,
If I understand your comments correctly, you want to:
1) re-order the questions
and/or
2) Move all of the ticket info to the top of the page
You can go to Event Espresso > Registration Form > Question Groups, then click, drag, and drop the question groups to be in the order you want them to appear.
Then you can re-order the questions within the question groups as well. You go into edit the question group, then click, drag, and drop the selected questions to re-order them.
Finally, since it sounds like you’re not using the questions for Additional registrations, you can move the additional registration info so it’s all at the top, by adding this code:
https://gist.github.com/joshfeck/e81ecac2a9654dbcd8f36ca5310e3cb0
You can add the above to a functions plugin or, if available, into your WordPress child theme’s functions.php file.
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CompassInc
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July 30, 2018 at 5:10 pm
Hi Josh
Thank you so much for responding so quickly. I am in Australia, so the time difference might be a bit weird. I have edited the questions group and questions and moved them around, however the ticket information still separates. What I am trying to achieve would like this:
While I am a quick learner and have been able to move around WordPress and the plugins on my own, I do not think I am at the level to be messing with code. Is there someone that might be able to help walk me through exactly where and how to add this code so I dont blow the whole thing up 🙂
Thanks again for all your help.
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Josh
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July 30, 2018 at 5:15 pm
You can follow this tutorial:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
It will walk you through exactly where to add the code.
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CompassInc
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July 30, 2018 at 5:26 pm
Thanks again so much Josh, you have been amazing. My last question would be how do you remove the box which comes “Use Attendee #1’s information for ALL attendees”.
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Josh
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July 30, 2018 at 8:05 pm
One way would be to add a blank file to the WordPress child theme (if you have a child theme installed). You’ll name the file copy_attendee_info.template.php
Essentially what that does is display nothing in place of what’s normally displayed by that template.
Another way would be to add some CSS to hide that section:
#spco-copy-attendee-dv {
display: none;
}
You can add the above CSS to your site’s Appearance > Customize > Additional CSS panel.
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CompassInc
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July 30, 2018 at 9:20 pm
I don’t have a child theme installed. Should I be looking at doing this before attempting any changes?
I will have to do some research on how to install a functions plugin because i dont seem to have one of those either….i hate computers right now 🙁
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CompassInc
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July 30, 2018 at 9:23 pm
I have a support license and would really appreciate someone contacting me to maybe get a bit more hands on support with this. Is that possible? My email is *redacted*. Thanks again
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This reply was modified 5 years, 8 months ago by
 Josh. Reason: removed email address to help prevent getting spammed
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Tony
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July 31, 2018 at 3:04 am
Hi there,
Josh has been providing support for you above, everything you need to do what you are requesting is in this thread.
I don’t have a child theme installed. Should I be looking at doing this before attempting any changes?
If the only edit your going to make on the front end output is to hide that section, you can just use the CSS rather than a child theme. Josh gave you the CSS you can add to the site to remove it above.
You can add the above CSS to your site’s Appearance > Customize > Additional CSS panel.
If you are going to be making more edits to the output then you should create a child theme, doing so is relatively straightforward, there’s also plugins that will create a child theme for you, see:
https://optimizerwp.com/wordpress-child-theme/
I will have to do some research on how to install a functions plugin because i dont seem to have one of those either
Josh linked you to a tutorial on to create a custom functions plugin, you wont have one of those by default.
The link is here: https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
If you follow those steps and then add the code that Josh gave in his first reply to it, you should be all set.
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I have a support license and would really appreciate someone contacting me to maybe get a bit more hands on support with this. Is that possible?
Generally, we require the purchase of a support token for us to work directly on your site.
I’ve placed the code Josh gave you in a custom functions plugin that you can install on the site if you prefer not to go through the above and create your own – http://take.ms/8CAZG
Add that in Dashboard -> Plugins -> Add new -> Upload plugin.
The CSS can be added within the admin already so now additional code needed for that.
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CompassInc
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July 31, 2018 at 4:28 pm
I can’t thank you guys enough. The CSS worked perfectly and I will give the functions plugin another go. Thanks again guys!
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