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Registration question link not working on mobile

Posted: February 1, 2021 at 8:45 am


orphanwise

February 1, 2021 at 8:45 am

Hello,

One of our registration questions asks registrants to read training terms and conditions and verify that they accept; the link works on the computer, but not on the mobile registration page. Can you offer any insight?

The question code is:
By selecting the option below, you indicate you have read and accepted the terms and conditions of training.


orphanwise

February 1, 2021 at 8:46 am

That is:
By selecting the option below, you indicate you have read and accepted the terms and conditions of training.


Tony

  • Support Staff

    •

February 1, 2021 at 8:59 am

Hi there,

I’ve just tested this on PC and Mobile using a random event on your site, the link works fine for me when I click/tap on it.

Which device are you testing this on and what happens?


orphanwise

February 1, 2021 at 9:02 am

I’m testing on an Android phone; we had a report from a registrant who didn’t indicate what type of phone he’s using. Thanks!


Tony

  • Support Staff

    •

February 1, 2021 at 9:05 am

I’m using Android, testing both portrait and landscape and the T&C link works fine for me.

What happens on your device?

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Updated by  Tony 3 years, 2 months ago ago

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