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Ray
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December 3, 2014 at 8:25 am
Hi – I posted help request in a previous thread (https://eventespresso.com/topic/registration-problems-ee4/) and I finally found the problem! So, I now need help to see what you can do.
The problem wasn’t due to W3TC but actually due to the use of Unordered Lists. In the events page, if you add a description of the events with
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Ray
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December 3, 2014 at 8:30 am
And, if you try to manually put in the list yourself, such as ”
– note 1
– note 2
– note 3
”
This doesn’t work either. But if you put in ”
note 1
note 2
note 3
”
This works just fine.
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Ray
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December 3, 2014 at 8:31 am
Scratch my last comment….. that works. So the use of unordered list is the problem. Thanks!
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Lorenzo Orlando Caum
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December 3, 2014 at 8:32 am
Hi,
That isn’t breaking registrations. I’ve just tested ol and ul out along with other html tags:
http://cl.ly/image/2g3e390z0Y02
Your webhost is likely partially blocking base64 which is used by the ticket selector:
https://eventespresso.com/topic/registration-problems-ee4/#post-124390
—
Lorenzo
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Ray
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December 3, 2014 at 8:51 am
Ok…I’ll check with them again……
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Lorenzo Orlando Caum
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December 3, 2014 at 9:02 am
Who is your web host?
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Lorenzo
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Ray
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December 5, 2014 at 7:33 am
GoDaddy’s shared hosting. But I’ll probably switch to GoDaddy’s VPS soon.
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Lorenzo Orlando Caum
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December 5, 2014 at 9:11 am
Hi,
We originally discovered the base64 blocking issue via GoDaddy. Please ask them to adjust the mod security or equivalent to not block base64. This is used by the ticket selector which would explain why the issue is somewhat sporadic.
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Lorenzo
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Ray
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December 5, 2014 at 9:33 am
Will do. Thanks!!
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