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Registration problem after Upgrade

Posted: July 11, 2012 at 1:58 pm


ccbattaglia

July 11, 2012 at 1:58 pm

We did an upgrade because we were having a problem every time we wanted to Update either Questions or Attendee Records. But, now that we didn the upgrade to 3.1.24.1 on our website, when you go to Registration, not all of our Events are listed, only 1 for each category (page).

We’d rather have the problems we were having before and enable people to register for all of our events.

Please Help! This is our major registration time and what we consider an emergency level problem.

Thanks,
Kelly


Josh

  • Support Staff

July 11, 2012 at 2:13 pm

This is usually caused by having out of date template files (from a previous version) in the /wp-content/uploads/espresso/templates/ directory. If you have modified templates in there, they need to be updated to the new template files included with the current version of the plugin. If you haven’t made any modifications to the templates, these can be removed. If you are not sure if there were modifications made to these files, back these up or rename that folder just in case.


ccbattaglia

July 11, 2012 at 2:48 pm

Josh, you were absolutely right… that was our problem. I’m changing to RESOLVED!

Thank you, thank you, thank you!

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Status: closed

Updated by  ccbattaglia 7 years, 5 months ago ago

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