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registration problem (5)

Posted: June 21, 2016 at 2:44 am


digisigns

June 21, 2016 at 2:44 am

Cannot register for events anymore on my website!!!! I installed braintree gateway adn this is what happened. For all events, its the same thing. Need help on this asap as no one can buy tickets right now!

registration faliure

  • This topic was modified 3 years, 9 months ago by  digisigns.
  • This topic was modified 1 month ago by  Garth.


digisigns

June 21, 2016 at 3:04 am

Just fixed it, it was a caching plugin :).


Tony

  • Support Staff

June 21, 2016 at 3:04 am

Hi there,

When do you see that error?

I just ran a test registration on one of your events without any problems, however I did not make a payment through the site.

Which browser are you using?


digisigns

June 21, 2016 at 3:05 am

Installed w3 total cache and it created the problem, I turned off the page cache option and now its good. Appreciate the quick response!!

Thanks a lot


Tony

  • Support Staff

June 21, 2016 at 3:10 am

If using caching plugins you need to make sure EE is excluded from all caching, we have a guide on how to do that here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

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Updated by  Tony 3 years, 9 months ago ago

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