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Registration Page ReCaptcha Issue

Posted: June 9, 2022 at 4:29 pm


jlnewell

June 9, 2022 at 4:29 pm

We seem to have an issue with our re-catpcha with registration. When its on we get cant seem to move forward past the “proceed to checkout”. When you click that button the page refreshes and the captcha resets. When its off and you click the proceed to payment the 2 options show up. is happening on both of the memberships we have set up.

https://fomlevents.org/events/individual-annual-membership-2022/
https://fomlevents.org/events/group-annual-membership-2022/

The captcha seems to work fine on the rest of the site of course so the information in there is correct. and testing the captcha comes back fine.

Version 4.10.30.p
wordpress version 6.0


jlnewell

June 10, 2022 at 2:41 am

Currently captcah is of to allow for a few registrations to take place. but we will get it back on.


jlnewell

June 10, 2022 at 4:11 pm

Captcha is back on.


Tony

  • Support Staff

June 15, 2022 at 3:07 am

Hi there,

We found an issue with the latest version of EE that caused reCaptcha v2 (checkbox) to stop working on some servers and have released version 4.10.32.p to fix that.

However, looking on your site it looks like Contact Form 7 is adding reCaptcha scripts to every page on the site and those may be conflicting with EE.

If you update to 4.10.32.p, re-enable reCaptcha and the test a registration whilst logged out does it show an error for reCaptcha then?


jlnewell

June 15, 2022 at 3:08 pm

thank you, updated the version and working now


Tony

  • Support Staff

June 16, 2022 at 4:48 am

Thank you for letting me know, I’m glad it worked for you.

Any further issues just let us know.

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