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Registration Page not mobile friendly (2)

Posted: May 29, 2020 at 6:17 am


Amy

May 29, 2020 at 6:17 am

I thought I submitted this but can’t find it anywhere.

On my android phone, when I click registration, the box is not compatible with my phone. I have to scroll around to find it. It appears to work on Apple. It used to show up to fit the screen.


Seth Shoultes

  • Support Staff

May 30, 2020 at 8:05 am

Hi there,

Can you share a link to the site so we can take a look?


Amy

June 1, 2020 at 7:35 am

https://htxoutdoors.com/events/htxo-bco-present-hiking-101-2/


Seth Shoultes

  • Support Staff

June 1, 2020 at 8:57 am

It looks like the Event Cart is not positioning itself correctly on the page. It seems like something on the event page is making the page elements wider than the screen, which could be causing the issue because the screen is too wide for the mobile browser.

Upon further investigation, it seems as though your site has two header elements, which may be affecting things for mobile browsers. Here’s a screenshot of what I see: https://take.ms/GyvVS

It looks like the first header element might be empty but it could be affecting the page sizes when the screen is displayed in a mobile browser. Also, it looks like you are using Beaver Builder, so you might be able to remove the extra header element in the page builder.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by  Seth Shoultes 5 months ago ago

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