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Registration Page Forwards to Event Cancellation Page

Posted: April 14, 2015 at 10:21 am


gavcaz

April 14, 2015 at 10:21 am

When I go to register for an event it automatically forwards me to the cancellation page. Even when I type in the direct link of the event it forwards me.

I have double checked my settings and nothing has changed.


Lorenzo Orlando Caum

  • Support Staff

April 14, 2015 at 10:33 am

Hi Gavcaz, this sounds like it is happening as soon as you try to browse to an event page.

Would you happen to be using any plugins that perform a redirect such as a redirection plugin or a plugin that looks for broken links?

Could you briefly test with only Event Espresso running to rule this out as a possible cause? Be sure to restore your other plugins after testing.


Lorenzo


gavcaz

April 14, 2015 at 12:25 pm

I did have a redirection plugin and deactivated it. I still have the same issue. Any other suggestions? I see in the support forum that this has happened to others but no one ever posted a solution.


Josh

  • Support Staff

April 14, 2015 at 1:12 pm

Hi there,

I checked around and it looks like you reported the same issue back last September:

http://eventespresso.com/topic/registration-page-forwards-to-registration-cancelled/

Did you check the page settings under Event Espresso’s general settings? The page settings are located in Event Espresso > General Settings. There’s more information about how the page settings need to be set up here:

http://eventespresso.com/wiki/the-basic-settings/#page

If you can post a link to the main registration page, we can take a look and help you troubleshoot further.

The support post ‘Registration Page Forwards to Event Cancellation Page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 years, 6 months ago ago

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