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gavcaz
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April 14, 2015 at 10:21 am
When I go to register for an event it automatically forwards me to the cancellation page. Even when I type in the direct link of the event it forwards me.
I have double checked my settings and nothing has changed.
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Lorenzo Orlando Caum
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April 14, 2015 at 10:33 am
Hi Gavcaz, this sounds like it is happening as soon as you try to browse to an event page.
Would you happen to be using any plugins that perform a redirect such as a redirection plugin or a plugin that looks for broken links?
Could you briefly test with only Event Espresso running to rule this out as a possible cause? Be sure to restore your other plugins after testing.
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Lorenzo
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gavcaz
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April 14, 2015 at 12:25 pm
I did have a redirection plugin and deactivated it. I still have the same issue. Any other suggestions? I see in the support forum that this has happened to others but no one ever posted a solution.
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Josh
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April 14, 2015 at 1:12 pm
Hi there,
I checked around and it looks like you reported the same issue back last September:
https://eventespresso.com/topic/registration-page-forwards-to-registration-cancelled/
Did you check the page settings under Event Espresso’s general settings? The page settings are located in Event Espresso > General Settings. There’s more information about how the page settings need to be set up here:
https://eventespresso.com/wiki/the-basic-settings/#page
If you can post a link to the main registration page, we can take a look and help you troubleshoot further.
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