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Registration page empty

Posted: October 5, 2021 at 9:55 am


laurieklein

October 5, 2021 at 9:55 am

We have been using EE4 for almost a year. Suddenly, when I follow the Registrations link to view all registrations, all I get is a completely empty page. If I go to a particular user’s account and click on a registration there, I can view the details of that single registration. The actual registration process seems to be working fine as well. We are just unable to view all the registrations. Does anyone have an idea what the cause of this might be?


Tony

  • Support Staff

October 6, 2021 at 3:21 am

Hi there,

Just to clarify, this is when you go to Dashboard -> Event Espresso -> Registrations?

If so open that page and check your server error logs for any errors at that time, your host will usually have a section for viewing PHP errors in your control panel.

If not you can add this to your site’s wp-config.php file:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

That tells your site to log error to /wp-content/debug.log so you can open the page again and check for errors there.

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