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youngjc345
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February 26, 2017 at 7:21 am
/registration-checkout/ and /registration-checkout/checkout/ were showing blank pages, I then pressed edit and updated each page and they both show just the shortcode now. All critical pages are fine and the pages are excluded from cached. Verified not a caching issue in staging install.
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youngjc345
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February 26, 2017 at 3:22 pm
I’ve also put the [ESPRESSO_CHECKOUT] shortcode in a new page and published the page to no avail.
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Tony
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February 27, 2017 at 5:24 am
There should be 1 page with [ESPRESSO_CHECKOUT] used on your site.
/registration-checkout/ what shortcode is in use here?
/registration-checkout/checkout/ looks like [ESPRESSO_CHECKOUT] was used here?
If you enable WP_DEBUG and view the /registration-checkout/ page does it show any error messages?
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youngjc345
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February 27, 2017 at 7:48 am
WP_Debug activated, no error shown
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Josh
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February 27, 2017 at 8:05 am
Hi there,
May I ask which pages have the [ESPRESSO_CHECKOUT] short code on them? Along with that, which page is set to be the main checkout page in the Event Espresso > General Settings > Critical pages options page?
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youngjc345
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February 27, 2017 at 8:44 am
Hey Josh,
the shortcode was on /registration-checkout/ and /registration-checkout/checkout/ I removed it from /registration-checkout/checkout/ and the issue seems to be resolved, thanks. The critical page for checkout is /registration-checkout/
Is /registration-checkout/checkout/ a default EE page? It is currently a subpage of /registration-checkout/ . I inquired whether it was a page my developer added but he is unable to recall, if it is not a default page I will remove it to avoid confusion.
Thanks!
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Tony
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February 27, 2017 at 8:55 am
/registration-checkout/ is the default page.
/registration-checkout/checkout/ appears to have been added by your developer.
[ESPRESSO_CHECKOUT] should only be used on a single page, and that page set as the checkout page within the critical pages Josh mentioned above.
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youngjc345
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February 28, 2017 at 10:50 am
Great. Thanks Tony. Page has been removed and issue rectified.
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Tony
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February 28, 2017 at 11:41 am
You’re most welcome 🙂
Any further problems please do let us know.
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