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coachtaylor
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January 18, 2017 at 9:06 pm
Hi,
When a user tries to register for an event it doesn’t work. We get an error every time.
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This topic was modified 7 years, 11 months ago by
 coachtaylor.
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This topic was modified 4 years, 10 months ago by
 Garth.
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Josh
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January 18, 2017 at 9:23 pm
Hi there,
It looks like your website is hosted on Godaddy Managed Hosting. We can go in and disable the cache, that’s what causing the registration data to get deleted and then return an error like what you saw.
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Josh
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January 18, 2017 at 9:41 pm
Actually, you know what? The FTP connection keeps timing out. Are you able to connect to the website’s files by using FTP? If so, this is how to disable the cache:
https://eventespresso.com/topic/incompatible-with-godaddy-managed-wordpress-hosting/
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Josh
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January 20, 2017 at 6:41 am
We were able to FTP in with success today, and we were able to delete the object-cache.php file.
If things all of a sudden stop working again in the future, you can remove the object-cache.php file again by following the above guide.
Also, if you want to use a cache replacement, we recommend the WP Super Cache plugin.
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